Family health insurance in New Zealand: How to choose the best cover for your loved ones
Know why it's important to have family health insurance in New Zealand. Learn how Policywise can help you choose the right health cover for you and your family.
Family life brings joy, laughter, and precious moments, but even the most robust families can face unexpected health challenges. While New Zealand's public health system provides essential services for eligible children and adults, and ACC covers citizens, permanent residents, and visitors to New Zealand for accident-related injuries, the system still has many limitations.
Long wait times for specialist appointments, diagnostic tests, and treatments can be challenging, especially when a child's health is at stake. In September 2024, Te Whatu Ora data recorded nearly 4,000 paediatric medicine patients waiting more than four months for their first specialist assessment. During the same period, more than 400 paediatric patients had been waiting longer than four months for surgical treatment.
Witnessing a child suffer while waiting for important medical intervention is stressful for parents. Policywise helps you compare the best health insurance plans and find the perfect cover to give your family peace of mind, knowing they'll receive the care they need, whenever they need it.

Health | Life | Trauma | Total and Permanent Disability | Income Protection
Learn more on different types of insurance from an expert licenced financial adviser and see what's best for your circumstances.

Learn more about different types of insurance from a licenced financial adviser and see what's best for your circumstances.
Health | Life | Trauma | Total and Permanent Disability | Income Protection
Benefits of having comprehensive family health insurance
The limitations of New Zealand’s public health system can severely impact your family’s wellbeing. Here's how comprehensive family health insurance can change that for the better.
Overcome limitations of public healthcare
The strain experienced by New Zealand’s public health system has resulted in unadvisably long wait times for specialist evaluations and treatments. As of September 2024, over 75,000 patients were waiting more than four months for their first specialist assessment, while over 30,000 were waiting over four months for treatment. Additionally, a University of Otago study found that at least 85,000 patients referred by their GPs for specialist care were declined. Delays like these can mean worse health outcomes for patients, affecting their studies, capacity to work, and overall quality of life.
Families with health insurance can jump the wait queue, avoid hold-ups, and receive quicker care in private healthcare facilities, without worrying about excessive costs.
Financial security for expensive treatments
If you opt to bypass long waiting lists in the public health system by paying out-of-pocket for private care, medical expenses for children and other family members quickly add up. Family health insurance helps lighten the load by covering a large percentage of these costs.
To give you an idea of how expensive it is to treat certain medical conditions for kids, teens, and young adults if you pay for them yourself, take a look at the table below:
Condition |
Procedure |
Cost |
Thyroid cancer | Thyroidectomy | $11,000 - $15,500 |
Hernia | Abdominal hernia repair | $5,500 - $11,000 |
Eye squint | Squint correction | $6,100 - $10,600 |
Throat infections | Tonsil removal | $5,200 - $7,800 |
Enlarged adenoids | Adenoidectomy | $3,200 - $7,500 |
Ear infections | Grommet surgery | $2,200 - $3,500 |
Cover for your newborn’s qualifying pre-existing conditions if enrolled early
If you apply for health insurance after a medical issue has already arisen, your insurer may classify the condition as "pre-existing." These conditions can impact your ability to manage ongoing medical expenses or access private care when needed.
For example, if your child develops a chronic condition before you get health insurance, cover for future treatments, specialist visits, and hospital stays related to that condition (and sometimes any associated health complications) may be excluded from your cover or subject to waiting periods or restrictions.
Some of the best health insurance plans can cover a newborn’s qualifying pre-existing conditions if you add them to your policy within a few months after their birth, securing comprehensive cover and protection against exclusions.
Cost-saving advantages of family health insurance
Family health insurance can be a surprisingly cost-effective way to manage your health expenses. Here’s how:
One policy fee for the whole family
Family health insurance plans allow you to consolidate cover for multiple members under a single policy. This means you only pay one policy fee, reducing overall costs compared to managing separate plans for each individual.
Discounts for larger families
Some insurers offer attractive premium discounts for larger families with several dependent children, adding up to substantial savings over the years.
Child rates apply
When you add children to your health insurance plan, they typically qualify for lower child rates until they reach a specific age, such as 21 or 25, depending on the insurer.
Customised excess for individual members
Most insurers allow you to set a different health insurance excess amount for each family member. For instance, you might choose a higher excess for yourself, knowing you can manage the balance of your medical costs, and a lower excess for your child to ensure more comprehensive cover and fewer out-of-pocket expenses if they require medical attention. This flexibility allows you to optimise your cover while potentially reducing your overall premium costs.
Simplified management with family health insurance
Juggling individual health insurance policies for each family member can be a logistical nightmare. Family health insurance offers a welcome solution, streamlining the entire process.
One plan, one premium payment
With family health insurance, you only need to manage a single policy and make one premium payment for all covered members. This eliminates the hassle of managing multiple plans and due dates, providing greater simplicity and convenience for busy parents.
Easily add family members
Perhaps you're expecting a new baby or want to provide health cover for your aging parents. The beauty of family health insurance is its flexibility. Many plans allow you to easily add new members, such as children, grandchildren, or parents, depending on the insurer's eligibility criteria.
Customisable cover for individuals
Family doesn't mean one-size-fits-all: each member will probably have unique healthcare requirements. Family health insurance plans often cater to this by allowing you to customise your cover to suit the individual. This could involve selecting add-on benefits for specific members or setting different excess levels.
What do the best family health insurance plans cover?
The best family health insurance plans in New Zealand cover an extensive range of medical services, giving you excellent value for money - as well as emotional security. Depending on the plan you choose, here’s what you can expect:
- Base cover: Family health insurance plans are designed to help you manage unexpected high-cost medical needs, such as:
- Major and minor surgeries
- Non-surgical treatments at private hospitals
- Life-saving or life-extending non-Pharmac-funded drugs
- Cancer care-related costs, including cancer surgery, medications, chemotherapy, radiotherapy, immunotherapy, and accommodation
- Major diagnostic tests.
- Optional add-ons: Many insurers offer a range of optional add-ons that can further customise your family's comprehensive health cover. These might include:
- Specialist, GP, and nurse visits
- Cover for dental treatments
- Optical care
- Prescription costs
- Additional cover for Medsafe-approved, non-Pharmac drugs
- Serious condition financial support: Additional financial support if you’re diagnosed with a specified serious medical condition
- Other treatments like speech therapy, physiotherapy, chiropractic, and osteopathy.
- Pregnancy and maternity care: Some plans include obstetrics care in their base plans or as an optional add-on.
Finding the right family health insurance plan might feel overwhelming, and it can be difficult to know where to start. Policywise insurance advisers provide unbiased guidance, comparing plans from different providers, and helping you find the best cover for your family.
Family health insurance plan options
When it comes to protecting your family's health, you have a few different options to consider:
Getting a family health insurance package
Family health insurance plans are designed to cover all members of your household under one policy. These plans can be customised to each family member and may offer cost-saving advantages, such as discounts for large families.
Adding family members to your existing personal health cover
If you already have personal health insurance, adding family members to your policy is often the most straightforward option. Many insurers allow you to include your spouse and children under your existing cover, consolidating all your family’s health needs into one plan.
Tip: Adding family members while they are young and healthy helps ensure conditions developed later can be covered. While you can still get health insurance even with pre-existing conditions, your cover may be subject to waiting periods or exclusions.
Adding family members to your employee health insurance
For those with health cover provided through their employer, it’s worth checking if your company allows you to extend the policy to your family members. Employee health insurance plans often offer competitive premiums and comprehensive benefits, making this a cost-effective way to protect your loved ones.
Tip: Speak to your HR department or employer to understand the options for including your children or spouse in your workplace health insurance.
Getting child-only covers
If you want a standalone plan for your children, you can explore health insurance options specifically designed for babies and kids. Aside from standard benefits like cover for private hospital surgeries and treatments, specialist consultations, and diagnostic tests, these plans also offer loyalty benefits, such as consultations with paediatricians or allergists, tongue or lip tie procedures, and financial contributions for children’s sports fees and other exercise-based activities.
Tip: Even if you’re not ready to get health insurance for yourself or your entire family, starting with a child-only cover will provide positive protection for your children.
RECOMMENDED READINGS
What ACC does not cover and how does insurance fill the gap
Buying health insurance if you have pre-existing conditions
What’s an excess on health insurance and how can it lower your premium?
Choosing the right life insurance for your family
Protect your family with the help of Policywise
Policywise is a 100% free service which tells you which health, life, and disability insurance provider best fits your needs. We offer fast, comprehensive, and easy-to-understand comparisons of all leading providers, and a simple summary clearly recommending which insurer is best for your situation.
Not all insurance policies are the same. Policywise can help you sort out the duds, avoid the lemons, understand the fine print and exclusions, and get the right insurance for you and your family.
We make the important decision of where to buy your insurance super easy. We’ll answer your questions, provide experienced advice and quotes, and manage all the back and forth throughout the application process. Taking out your cover through us means you'll have our lifetime support and claims advocacy, and we'll help you negotiate a positive outcome at claim time. We can also take care of lodging any claims on your behalf and back you up if the going gets tough.
Check out the reviews on our homepage for how other New Zealanders have found our service, because now is the time to get your family health insurance sorted. Give your entire family the most outstanding financial support possible. Book a 5-minute callback with Policywise today; our service is fast and free.
Disclaimer: All information on this page or website is general information only, not intended as advice, and does not take into consideration your personal circumstances. We recommend consulting a Policywise adviser before making any insurance decision.
Please note: Policywise advisers are licensed by the Financial Markets Authority to provide financial advice in relation to health insurance, life insurance, and disability insurance. You can learn more about this on our Public Disclosure page. All insurance covers are subject to the insurer’s approval of your application.
Insurance policies and their built-in and optional benefits may be subject to stand-down periods, exclusions, terms and conditions, and premium loadings not listed on this website. Optional benefits also have additional premiums. Please refer to the insurance product’s policy document for full details. Insurers may alter these details at any time.
Therefore, nothing in our product pages is intended to be definitive or binding. Where there are discrepancies between any policy wording on this website and the policy wording provided by the insurance company at the time your cover is approved, then the insurance company’s wording will be deemed the correct version.
References
Accuro Health Insurance. (2022, September). Why choose SmartCare+? Retrieved 06/02/2025 https://production-media-accuro.s3.ap-southeast-2.amazonaws.com/public/Collateral/Product-Cards/SmartCare%2B-Product-Card-09_2022.pdf
Accuro Health Insurance. (2024, June). KidSmart: Here’s all you need to know. Retrieved 06/02/2025 https://production-media-accuro.s3.ap-southeast-2.amazonaws.com/public/June-2024-Policy-Docs/KidSmart-June-2024.pdf
AIA. (n.d.). Health insurance. Retrieved 06/02/2025 https://www.aia.co.nz/en/our-products/health-insurance.html
Cure Kids. (2024, September). 2023 State of child health in Aotearoa NZ. Retrieved 08/01/2025 https://www.curekids.org.nz/our-research/state-of-child-health
HealthEd. (2020, July). Your pregnancy. Retrieved 06/02/2025 https://healthed.govt.nz/products/your-pregnancy-he1420
Health New Zealand Te Whatu Ora. (2024, October 17). Zero fees for tamariki under 14. Retrieved 06/02/2025 https://info.health.nz/services-support/publicly-funded-health-and-disability-services/zero-fees-for-under-14s
Health New Zealand Te Whatu Ora. (2024, November 18). Elective services patient flow indicators web tool. Retrieved 08/01/2025 https://tewhatuora.shinyapps.io/ESPI_app/
New Zealand Government. (n.d.). While you’re pregnant. Retrieved 06/02/2025 https://www.govt.nz/browse/family-and-whanau/having-a-baby/while-youre-pregnant/
nib. (n.d.). Health insurance. Retrieved 18/02/2025 https://www.nib.co.nz/health-insurance
nib. (2023). Ultimate Health Max & Ultimate Health. Retrieved 06/02/2025 https://assets.ctfassets.net/ja9v5o5o08yv/aThXyaePp8eKZvb5fSyAX/09450ab54f2c31db00f843a6ca28cb72/Ultimate_Health___Ultimate_Health_Max_Brochure__effective_for_new_policies_or_policies_renewing_from_1_February_2024_or_late.pdf
RNZ. (2024, June 7). Quinn, R. At least 85,000 people each year turned away from seeing specialists, some dying as result. Retrieved 07/06/2024 https://www.rnz.co.nz/news/national/518850/at-least-85-000-people-each-year-turned-away-from-seeing-specialists-some-dying-as-result
Southern Cross Health Insurance. (n.d.). Health insurance for families. Retrieved 06/02/2025 https://www.southerncross.co.nz/society/buying-health-insurance/for-families
Stuff. (2018, April 29). Stock, R. Parents insuring their children's health are nervous state won't pay. Retrieved 18/02/2025 https://www.stuff.co.nz/business/money/103390619/parents-insuring-their-childrens-health-are-nervous-state-wont-pay
The New Zealand Herald. (2023, July 31). Hill, R. Number of children waiting longer than four months for hospital help jumps by 600 per cent. Retrieved 08/01/2025 https://www.nzherald.co.nz/nz/number-of-children-waiting-longer-than-four-months-for-hospital-help-jumps-by-600-per-cent/UXDZPJUNUJGKRBYID3HXXLB5GE/
Quickly find the cover that’s best for you
Policywise tells you which health, life or disability insurance best matches your circumstances, 100% free. Talk to one of our insurance advisers to find out which health or life insurance is best for you.
ON THIS PAGE
Download our insurance comparison chart
We need a few details before we can send you this content…
* All fields are required