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A review of Partners Life Trauma Cover: Comprehensive protection for you and your family

Discover Partners Life Trauma Cover’s options and benefits. Know how they can provide comprehensive cover for a wide range of critical illnesses and procedures.

13 min to read

Each year, more than 25,000 New Zealanders are diagnosed with cancer and more than 9,000 New Zealanders are affected by stroke; 25-30% of stroke patients are below 65 years old.

Life is unpredictable, and sometimes the unexpected happens; a stroke, heart attack, or cancer. What can help you navigate these serious health issues and protect your family’s financial security? 

Partners Life knows that the best way to deal with untoward situations is to offer Kiwis protection when they need it most: trauma insurance. Let’s talk about why Partners Life Trauma Cover should be an important part of your financial planning.

For advice on comparing trauma insurance plans and quotes, contact Policywise’s insurance experts for fast and free advice.

TIP

Learn more about different types of insurance from a licenced financial adviser and see what's best for your circumstances.

Health | Life | Trauma | Total and Permanent Disability | Income Protection

Partners Life - a brief company overview

“We're an industry leader that Kiwis trust.”

Partners Life began as a New Zealand start-up company around a decade ago. In that short time, it’s grown to become one of New Zealand’s most trusted health, life, and business insurance providers, committed to safeguarding Kiwi families and businesses whilst bringing award-winning innovation and technology to the fore.

The company has consistently achieved the Lewers Research five-star approval rating (Lewers Survey) - a strong indication of Partners Life’s total focus on customer service.

Additionally, Partners Life’s innovative ethos, technological advancement, and excellent client service haven't gone unnoticed. The company is honoured to have received the ANZIIF Life Insurance Company of the Year award for 2022, recognising a dedication to clients and an ongoing pursuit of better solutions.

Partners Life insurance policies are only available through an approved adviser. Policywise works with the full suite of Partners Life products, including life, medical, income protection, and total and permanent disability (TPD) cover. In this review, we’ll look at their trauma cover in detail.

Key facts about Partners Life NZ
Founded: 2011
Location: Auckland, New Zealand
Premium revenue: $427.9 million (31 March 2022)
Accumulated claims paid: $85.5 million (1 April 2022-31 March 2023)
Claims approved: 89%
Solvency margin: $98.5 million (31 December 2023)
Solvency ratio: 109% (31 December 2023)
Financial strength rating: A (Excellent) A.M. Best

What is trauma insurance?

Trauma insurance (also known as critical illness insurance) pays a lump sum in the event of a policy-defined serious or potentially life-threatening condition

A trauma cover payout can lessen the stress and financial impact of a critical illness diagnosis, allowing the insured to: 

  • reduce debt, or avoid it altogether;
  • pay for utilities, groceries, transportation, and rent or mortgage; 
  • fund specialised equipment, home modifications, caregiving expenses, and private medical costs - including alternative therapies and treatments not covered by Pharmac;
  • create an investment fund to generate income, or enable their business to be restructured.

Another key advantage of trauma insurance is the extended cover it provides over and above what ACC (Accident Compensation Corporation) offers. ACC assists with injuries due to an accident but doesn't cover sickness, long-term illnesses like cancer, or sudden events like strokes.

Partners Life Trauma Cover: Types and benefits

Partners Life Trauma Cover pays the full sum insured for policy-defined conditions. Under their broadest trauma insurance plan, there are 48+ covered conditions, including: 

  • Cancer
  • Cardiomyopathy
  • Chronic kidney, liver, or lung failure
  • Cognitive impairment
  • Diabetes
  • Heart attack
  • Alzheimer’s disease
  • Blindness
  • Loss of cognitive function
  • Loss of limbs  
  • Paralysis
  • Parkinson’s disease
  • Severe inflammatory bowel disease
  • Severe rheumatoid arthritis
  • Stroke
  • Terminal illness
  • Total and permanent disability.

Partners Life offers three critical illness cover options

These plans vary according to conditions covered and premium costs. The options are:

  • Trauma Cover - includes more health conditions and is thus more expensive.
  • Moderate Trauma Cover - covers mostly the same conditions as Trauma Cover but requires the insured to be at a more serious stage for some of them.
  • Severe Trauma Cover - has lower premiums and covers fewer medical issues for conditions that gravely impact one’s life and income-earning capacity. It can be combined with Trauma Cover to provide higher benefits.

You can also choose between Accelerated Trauma Cover (in the event of a claim, all or part of your Partners Life Life Cover is paid out); or Standalone Trauma Cover (which pays a lump sum that does not reduce any other cover).

Premium review options

Partners Life offers several premium review periods. Note that options may vary depending on your selected trauma cover plan.

  • Yearly stepped - your premium is calculated based on your sum insured and age; increases yearly.
  • Level to age 65, 70, and 80 non-guaranteed - your premium remains fixed until your selected age.
  • 5% stepped, 10-year guaranteed - premiums increase by 5% every year during the 10-year period.

Benefits

Depending on your chosen Partners Life Trauma Insurance plan, you will receive some or most of the benefits listed below.

Trauma Cover

100% of your sum insured is paid on diagnosis of a covered condition

Partial Payment Benefit

Pays 25% of the sum insured to a maximum of $100,000 for specific conditions, including aneurysm, cardiac defibrillator insertion, colostomy and/or ileostomy, pacemaker insertion, and severe osteoporosis

Diagnosis assistance

Provides early payment of 25% of the trauma cover sum insured (maximum $100,000) upon diagnosis of a condition covered under this benefit

Child Trauma Cover

Provides free trauma cover of $50,000 to children aged four months until they reach their 21st birthday

Conversion of Child’s Trauma Benefit

The child may convert to an adult policy if applied for within 90 days from their 21st birthday

Newborn Trauma Cover

Pays a benefit if your newborn biological child is diagnosed with a policy-specified condition

Financial and Legal Advice Benefit

Reimburses up to $3,000 (in addition to your trauma cover benefit) for professional legal and financial planning costs 

Counselling Benefit

Reimburses a maximum of $2,500 (in addition to your trauma cover benefit) for counselling fees 

Special Events Increase Benefit

Enables you to increase your sum insured without medical underwriting in the event of a marriage, divorce, birth or adoption of a child, salary or business profit increase, etc.

Return to Home Benefit

If you’ve been working or living overseas for a minimum of three months, Partners Life will reimburse the costs of travel home due to a covered condition up to $10,000.

Support Person Accommodation Benefit

Pays $300 per day for accommodation up to 10 nights plus reasonable transport costs for you and a support person for travel out of the region for medical treatment 

Suspension of Premiums Benefit

Provides up to six months free trauma cover for financially difficult times, such as after the loss of a spouse or child, bankruptcy, redundancy, or leaving work to care for a sick dependant relative

Allows up to 12 months premium and cover suspension during policy-defined situations, such as parental leave, overseas travel, or undertaking tertiary education, after which your plan resumes without reassessment

Inflation Proof Benefit

Your sum insured will automatically increase in line with rises in inflation. Alternatively, you can opt for a minimum inflation rate increase per year or decline any increase. 

Loyalty Premium Discount

Rewards loyal customers with a discount that increases yearly from 1% until it reaches 10% (excludes clients with a level premium, which already includes premium discounts)

Partners Life optional add-on benefits

Depending on your elected trauma cover plan, you may have the option to choose one or all of the optional benefits below to enhance your cover.

  • Future insurability: You can increase your sum insured yearly for ten years, without medical underwriting, to a maximum of 10% of the original amount.
  • Trauma buy-back: Allows the repurchase of your trauma cover within 60 days following the 12 months from the date the claim was paid.
  • Life cover buy-back: Allows the reinstatement of your life cover after being reduced by your accelerated trauma cover claim, following the 12 months (six months for certain conditions) from the date the claim was paid.

Please note: Terms and conditions, as well as exclusions, apply to all Partners Life products. It's important to review your policy carefully to understand the specific terms of cover, benefits, and any limitations. This ensures that you have a clear understanding of the protection provided by each product. If you have any questions or would like some help finding the right policy, book a callback with a Policywise adviser; it's fast and free.

Partners Life offers more ways to strengthen your cover

  • Partners Life Income Protection: The Partners Life range of policies includes Income Cover, Income and Expenses Cover, Mortgage Repayment Cover, and Household Expenses Cover. These products safeguard your ability to receive an income, offering monthly payouts if you are unable to work due to illness or injury.
  • Partners Life Total and Permanent Disability Cover: Ensures financial support if you become permanently unable to return to work due to severe illness or injury.
  • Partners Life Medical Cover: Partners Life recognises the strengths of New Zealand's public healthcare system but understands its limitations. Private Medical Cover offers quick access and a choice of treatment in the private medical sector, ensuring prompt and personalised care.
  • Partners Life Specific Condition Cover and Hospital Cash Cover: Exclusive to Partners Life, these products take a specialised approach, providing a defined amount of money to cover specific health events or certain medical treatments. This includes payouts for accidents like breaking a bone. 
  • Partners Life Life Cover: Offers financial security to beneficiaries in case of the policyholder's death. It provides a lump sum payment to support loved ones by covering outstanding debts, rents, or mortgages, and providing for future expenses.

Do you need Partners Life Trauma Cover in New Zealand?

Modern medicine has achieved significant advances in the treatment of serious diseases and injuries. Survival rates have increased as a result - although the consequential costs of medical care and time off work can be financially stressful.

Here’s why Partners Life trauma insurance matters:

  • Financial security and peace of mind: Of 2.8 million employed Kiwis in the March 2022 quarter, 44,200 were away from work for a full week because of sickness, illness, or injury. Partners Life Critical Illness Insurance and Disability Cover provide a strong financial backup for your family if you need to stop working temporarily or permanently.
  • Debt protection: Home loan rates in New Zealand have been volatile since Covid-19 struck in 2020, rising from lows near 2% to more than 7%. Partners Life Critical Illness Cover and Mortgage Repayment Cover can help pay your rent, mortgage, debts, and loans, relieving your loved ones from the burden.
  • Income replacement: The cost of living in New Zealand rose by 7.0% in the 12 months to the December 2023 quarter. Partners Life Trauma, Disability, or Life Cover can help replace the financial input of the policyholder, enabling your family to maintain a similar lifestyle and keep paying the bills. 

Policywise: Simplifying insurance for you

Policywise is a 100% free service which tells you which health, life, and disability insurance provider best fits your needs. We offer fast, comprehensive, and easy-to-understand comparisons of all leading providers, and a simple summary clearly recommending which insurer is best for your situation.

Not all insurance policies are the same. Policywise can help you sort out the duds, avoid the lemons, understand the fine print and exclusions, and get the right insurance for you and your family.

We make the important decision of where to buy your insurance super easy. We’ll answer your questions, provide experienced advice, quotes, and comparisons, and manage all the back and forth throughout the application process. Taking out your cover through us means you'll have our lifetime support and claims advocacy, and we'll help you negotiate a positive outcome at claim time. We can also take care of lodging any claims on your behalf and back you up if the going gets tough.

Check out the reviews on our homepage for how other New Zealanders have found our service because now is the time to get your trauma cover sorted. Give your family or someone you love the most outstanding financial support possible. Book a 5-minute callback with Policywise today; our service is fast and free.

Disclaimer: All information on this page or website is general information only, not intended as advice, and does not take into consideration your personal circumstances. We recommend consulting a Policywise adviser before making any insurance decision.

Please note: Policywise advisers are licensed by the Financial Markets Authority to provide financial advice in relation to health insurance, life insurance, and disability insurance. You can learn more about this on our Public Disclosure page. All insurance covers are subject to the insurer’s approval of your application. 

Insurance policies and their built-in and optional benefits may be subject to stand-down periods, exclusions, terms and conditions, and premium loadings not listed on this website. Optional benefits also have additional premiums. Please refer to the insurance product’s policy document for full details. Insurers may alter these details at any time. 

Therefore, nothing in our product pages is intended to be definitive or binding. Where there are discrepancies between any policy wording on this website and the policy wording provided by the insurance company at the time your cover is approved, then the insurance company’s wording will be deemed the correct version.

Quickly find the cover that’s best for you

Policywise tells you which health, life or disability insurance best matches your circumstances, 100% free. Talk to one of our insurance advisers to find out which health or life insurance is best for you.

References

ACC NZ. Home and community injury statistics. Retrieved 25/03/2024 https://www.acc.co.nz/newsroom/media-resources/home-and-community-injury-statistics/

Partners Life. Life happens. Retrieved 22/10/2023 https://www.partnerslife.co.nz/

Partners Life. Our products. Retrieved 22/10/2023 https://www.partnerslife.co.nz/our-products

Partners Life. Can you pay your way if you're seriously ill? Retrieved 22/10/2023 https://www.partnerslife.co.nz/trauma-cover

Partners Life. Why Insurance? Retrieved 22/10/2023 https://www.partnerslife.co.nz/why-insurance

Partners Life. Why Partners Life? Retrieved 22/10/2023 https://www.partnerslife.co.nz/why-partners-life

Stroke Foundation. Costs of Stroke in New Zealand. Retrieved 25/03/2024 https://www.stroke.org.nz/sites/default/files/inline-files/SFNZ%20and%20NZIER%20-%20The%20social%20and%20economic%20cost%20of%20stroke%20in%20NZ%202020.pdf

Te Whatu Ora Health New Zealand. Cancer Web Tool. New cancer registrations in Aotearoa New Zealand 2021. Retrieved 25/03/2024 https://tewhatuora.shinyapps.io/cancer-web-tool/

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